Club Manager - Club Management Software
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Your Questions Answered

Is there an additional cost for the app?

No! This is included in the cost and is styled to your club (once the member has logged in)

Is there support if I need it?

Yes, our friendly UK support team is here to help by phone or email.

How quickly can I get started?

We can get you up and running in a matter of hours.

Can I have a demo of your system first?

Yes, of course, just complete the form on the right-hand side and we'll do the rest.

Will you help me get set up?

Yes, of course.

What hardware do I need to buy?

Do you own a computer, smartphone or tablet PC? If so then you're good to go.

How much does it cost to get started?

It doesn't cost anything to get you started. Account creation is free, training is free, importing your data is free.

I currently use X to manage my members, can you help me extract my data?

Yes, of course, we have a lot of experience upgrading our customers to ClubManager so whatever system you're currently using we will have the knowledge on how to export your data and import it into ClubManager.

How quickly can I get started?

We can get you started in as little as one working day, just complete the form on the right hand side and we'll get you started.

Do you provide training?

Yes we do. This is online and is free.

Can I use ClubManager to send push notifications, emails and / or SMS messages?

Yes you can, either individually, to groups or broadcast to all

Are you GDPR compliant?

Yes we are and we help you to be GDPR compliant.

Is my data secure?

Yes! We use industry-grade encryption throughout.

Can I pay a one-off fee?

Paying a one-off, up-front fee is an old way of paying for software. By paying a large upfront fee you're purchasing a software system that will be out of date within a year. By paying a very low monthly fee you're paying for a software system that's always being updated so you've always got the latest version and you're not stuck on the 'pay to upgrade' treadmill.

Does ClubManager integrate with...

My website?


My Direct Debit collection agency?

Probably. We support all of the major providers of Direct Debit collection services.

My RFID / magnetic / barcode reader?

If it is a USB device then it's highly likely it will work straight away

My biometric reader?

Possibly. Please contact us so that we can find out for you.

My turnstile / door entry system?

Probably. We support most makes and models of entry systems. Please contact us so that we can find out for you.

My hardware till

Possibly. We support a number of different 'standardised' tills. Please contact us so that we can find out for you.

Another software system I use?

Possibly. It's impossible to cover them all. ClubManager has a full range of APIs which allows authorised developers to integrate with ClubManager.

What is the contract length?

ClubManager is pay as you go and is therefore a 1 month rolling contract.

Can I use ClubManager to create Direct Debits?

Yes, we support all of the major Direct Debit collection agencies within the UK which means that you can create and manage your Direct Debits (new and old) right within ClubManager. Easy.

Can I use ClubManager to manage my Standing Order customers?

Yes, you can!

Can I use ClubManager to collect Debit / Credit card payments

Yes, you can!

Do I have to switch Direct Debit collection agency?

No and we don't recommend changing suppliers. We support all of the major collection agencies within the UK which means you can manage all of your payments and create Direct Debits right within ClubManager.

I'm not very good with computers, is ClubManager difficult to use?

Right now, people of all abilities are using ClubManager, one of the best pieces of feedback we get is that ClubManager is so easy to use.

Does the price increase when I add new members / staff?

Nope, the price is fixed.

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